Effective Date: July, 2016
“our”) through the use of the symptomfind.com websites (the “Website”). Below we describe what information
we collect when you use our Services, how we protect that information, how long we retain it, with whom we
share it, and what your privacy options are. By using the Services, you consent to our collection and use
What information does SymptomFind.com collect?
Information you Provide to Us
Your use of the Services may require registration, in which case we will ask you to provide certain personal information, including an email address, username, and password. You may also decide to provide us with some optional demographic information to enhance your profile, such as your country of residence, home address, education, interests, and communications preferences.
You may also provide personal information to us, if you choose to:
- submit a help request, a customer services inquiry or other inquiry to us, or fill in any other forms for the purposes of receiving our Services;
- otherwise use the Services in a manner that you have requested.
Information we Automatically collect:
When you use the Services, we automatically collect and store certain information about your computer or device and your activities, including:
- (1) IP address of your computer
- (2) Unique mobile device identifier
- (3) Technical information about your computer or mobile device such as type of device, mobile device ID number, web browser (Internet Explorer 8, etc.), other browser information (e.g. size, connection speed and connection type), and operating system or platform (Mac, Windows XP, etc.)
- (4) Your preferences and settings (time zone, language, etc.)
- (5) Internet provider or mobile carrier name
- (6) The URL of the last webpage you visited before visiting the Website
- (7) Information about your activity on the Services (e.g., your search queries, mis-formatted DNS entries, search results selected, clicks, pages viewed, search history, comments)
- (8) If you are using a mobile device, your mobile device’s geographic location (specific geographic location if you’ve enabled collection of that information, or general geographic location automatically). Please see the section “Mobile Device Location Information” below for further information.
- (9) Clickstream Data consists of traffic and usage data that is not personally identifiable. We do not supplement or combine Clickstream Data with any PII.
How do we use the information we collect?
We use the information we collect from and about you for a variety of purposes, including to:
- verify your eligibility for our Services;
- respond to your queries with the best possible answers and search results;
- understand our users (their demographics, what they do on our Services, what features they like, how they use them etc.) and improve our Services, such as by personalizing content to your interests and process and complete your transactions;
- administer our Services, diagnose technical problems and otherwise manage our business;
- send you communications that you have requested or that may be of interest to you in accordance with your preferences. Please see the section “Reviewing, changing or deleting information” for further information about how you can control these communications;
- send you questions from other users that you may be able to answer if you have registered with our Services;
- deliver prizes in connection with contests and sweepstakes or otherwise facilitate the use of our Services;
- provide you with customer support;
- enable us to show you ads that are more relevant to you;
- perform functions as otherwise described at the time of collection; and.
· enable us to calculate and receive payments from our business partners. In addition, we may use Clickstream Data to better design our services.
We may also generate, use and disclose aggregated and/or anonymized information and statistics about your use of the Services to third parties for marketing, analytical and strategic purposes. However, no user of our Services will be individually identifiable from the aggregated and/or anonymized information and statistics.
Cookies and Online Advertising
There are two classes of Cookies based on how long they remain on your system: (i) "Session Cookies" may be used only during your visit to the Site and are erased once you close your browser, and (ii) "Persistent Cookies" (if applicable) remain on your browser for one (1) year from your last visit to the Site and enable us to remember you on subsequent visits to the Site and provide more relevant content to you on such Site.
How To Control Or Delete Cookies:
Most browsers allow you to change your cookie settings. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones IACP uses to collect search activity information about its users), or block specific cookies. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari web and iOS.
Please note that if you choose to block cookies, this may interfere with certain functionality on our website. Also, if you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.
- Network Advertising Initiative (http://www.networkadvertising.org/)
- Digital Advertising Alliance (http://www.aboutads.info/consumers)
Please bear in mind that there are many more companies listed on these sites than those that drop cookies on our website.
If you are using an IACP mobile application, we use your unique mobile device ID number to recognize you when you use the application and to store your preferences and settings. Advertising companies may also use and store your mobile device ID to show ads that they consider relevant to you in various mobile services that you use.
If you are using an iOS device and you do not want to receive tailored in-application ads that relate to your interests, you may opt-out by accessing the following link on your device: http://oo.apple.com. If you are using an iOS6 device, you also may limit the delivery of tailored ads by: Open Settings and tap “General” then tap “About”; Scroll to the bottom of About and tap “Advertising”; Flip “Limit Ad Tracking” to ON. If you are using an Android device and you do not wish to receive tailored in-application ads, you can visit Google’s Ads Preferences page from a browser on your device and make your choices there. We do not control how the applicable platform operator allows you to control receiving tailored in-application ads; thus, you should contact the platform provider if the above options are no longer available.
Mobile Device Location Information. When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may need to collect and process information about your actual GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information was recorded. Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing our services. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the relevant feature. If you do not want your location information collected when you use the Services from a mobile device, please follow these instructions:
- If you are using an Apple device, click on “General,” then “Reset,” then “Reset Location and Privacy.” This will turn off location functionality for all of your apps so that the next time you download or use an app, you will be asked again to provide your consent for us and others to access your location information.
- If you are using an Android device, visit device settings, click “Location,” and then click the boxes for the particular applications for which you would like to disable location services.
- If your device changes the above methods of disabling the collection of mobile device location, please contact your device manufacturer or platform provider to determine how to disable the collection of this information.
How We Share your Information
We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We will share your information in the following ways:
- Our suppliers, subcontractors and business partners (“service providers”): We may share your data with our services providers who process your personal information to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes.
- ClickStream Data: We may share Clickstream Data we collect with certain selected third parties or IACP subsidiaries or affiliates (“IACP Entities”), but only in anonymous form. Notwithstanding the foregoing, such third parties and IACP Entities may combine such Clickstream Data with any personal identifiable information that you choose to give to such third parties or IACP Entities when registering with their websites.
- Companies within the IAC Group of Companies: We may share your information with our affiliates, which are entities under common ownership or control of our ultimate parent company, IAC/InterActive Corp.
- Fraud prevention: We may disclose the personal information we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
- Law enforcement purposes: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may disclose any information we have about our users. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
- Sale or merger of our business: We may transfer your personal information to a third party if we or any of our affiliates are involved in a corporate restructuring (e.g., a sale, merger, or other transfer of assets).
How do we keep the information we collect secure?
We use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. We also limit access to personal information about you to employees who reasonably need access to it to provide products or services to you, or in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you.
Reviewing, changing or deleting information
If you would like to review, change or delete personal information we have collected from you, please contact the IACP Privacy Officer:
Attn: Privacy Officer
555 12th Street, Suite 400
Oakland, CA 94607
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.
We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the Network Advertising Initiative and the Digital Advertising Alliance opt-out links above. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
How long do we keep the information we collect?
We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.
Children under 13
The Services are not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. You hereby represent that you are at least 13.
Consent to Transfer of Information